faq.

what fabrics do you use?

at james vincent design co. all of our pieces are made with natural fibres. GOTS organic cotton & cotton. 

how to care for our clothing?

Like most cottons, gentle washing preserves color and fibers longer. We recommend machine wash cold with like colors in a gentle cycle. Non-chlorine bleach when needed. Tumble dry low and remove promptly to avoid wrinkling. Iron with steam. {do not iron over the snaps as they will scratch.}

where are the clothes made?

each piece of clothing is hand cut and sewn just for your little one in south florida, by two local seamstresses & designer, sarah samere.

do you accept returns?

at this time we are accepting size exchanges only, if you purchase an item & the fit is not what you expected please contact us at hello@shopjames.com within 24 hours of delivery to set up an exchange for a different size. {due to the nature of handmade products, we are not able to process returns at this time.} 

what shipping services do you offer?

all domestic orders are shipped via priority mail 2-3 day shipping time with tracking once they are ready to ship. if you require expedited shipping please select the appropriate shipping method & send us an email to verify at hello@shopjames.com - we will do our best to accommodate special occasion timelines.

can you rush my order?

if you need your order to be rushed, please notify us via email at hello@shopjames.com - we will do our best to accommodate special requests. occasionally rush requests cannot be fulfilled if fabric is not on hand. our business model is a minimal waste model, therefore, we only keep minimal amounts of fabric on hand. 

do you ship internationally?

we currently ship globally. just select the proper shipping at checkout. international orders are shipped via USPS international shipping which does not have tracking options any longer. james vincent design co. is not responsible for international shipping issues including loss, theft, and the like. 

what if my package is lost or stolen?

james vincent design co. is not responsible for lost or delayed packages.

please contact your local USPS with the tracking information provided in your shipment confirmation email & they should be able to assist you further.

if your package is delayed etc we will gladly help you in any way we can to track down your order - please first check with your mail carrier using the shipping information which we provide upon receipt of the shipment confirmation email.

*please note: some colors and textures may appear differently depending on the settings of the device it is being viewed on.

Our cotton manufacturer uses only 100% certified organic cotton in the manufacturing of their base cloths and eco-responsible low impact dyes for printing and dying. They work closely with mills that are committed to ethical and responsible conduct.  This includes respecting the rights of all individuals, a devotion to sustained social compliance, and an accountability to the environment.

WHAT MAKES OUR FABRICS ECO-FRIENDLY?

Cotton is the most widely used natural fiber and accounts for up to 50% of the textile market worldwide. Although cotton is also one of the most chemically treated crops and it accounts for roughly 25% of the pesticides and fertilizers used in agriculture, our fabrics use certified organic cotton for farming methods benefiting farmers, processors, Earth, and consumers by using natural, non-toxic means to control crops from seed to harvesting, from milling to finishing.

WHY ORGANIC COTTON?

Organic cotton has a low-impact on the environment and handlers. It is grown and harvested by methods that do not use toxic pesticides, herbicides, fertilizers or defoliants. It relies on natural methods which include (but is not limited to) crop rotation and cow manure for soil fertility; beneficial predator insects; lengthened growing periods for natural defoliation; and hand-picking, which results in less waste. The statistics from various countries on the health issues of the farmers and handlers of chemically treated crops are startling. The health benefits of organically grown cotton are clear, as are the environmental aspects: reduced toxins and pollutants which infiltrate both the soil and water systems and consequently all living things. It might also be interesting to know also that the cottonseed meal, which is a byproduct of the ginning process, including that of chemically treated cotton, is fed to livestock and can come to us in the form of cottonseed oil in our foods.

 WHAT ARE LOW-IMPACT DYES?

Conventional dyeing and printing uses a myriad of toxins, including heavy metals, benzene, formaldehydes and organochlorides. The process requires large quantities of water to wash out the residues, which is then dumped into the local waters of the mills. The fabrics we use are printed with low impact dyes, which are petroleum based. Although they are made from a synthetic material, they are considered to be more eco-friendly in comparison to natural dyes for many reasons. One of the interesting benefits of using low impact dyes is they have a higher absorption rate, which means less dyestuff is actually required to adhere to fibers which also results in a lighter, softer fabric. Likewise, low impact dyes don't require toxic chemical mordants to fix the color to the fabrics as do natural dyes. Low impact dyes are often reclaimed from the liquid waste and the water is recyclable. Another added benefit is that they require less heat which saves energy.

 ARE THERE ANY PERSONAL HEALTH BENEFITS TO USING ORGANIC COTTON?

The information noted above may already convince some of the overall health benefits to our world and the people who process the cotton, but there are aspects of the chemically treated fabric production process which are perhaps less obvious: Most often, chlorine is used to whiten the fibers after weaving; sodium hydroxide is then used to scour or wash the fabric; then it is dyed or printed, typically with the use of formaldehyde fixing agents; finally, there is often the presence of the resin based urea-formaldehyde which is applied in the finishing process and which is heat bonded to cotton fiber for permanent adhesion to reduce shrinkage. This final product in all of its chemical-laden existence, is shipped directly to mills and to consumers.

 

 

If you have any further questions about our products please write us an email at hello@shopjames.com thank you.

xo.